With over 150 projects successfully delivered to more than 25 telecom service providers in the EMEA region, we posses global industry know-how, and the local competence to help you address industry challenges − from customer experience and time to market to operational efficiency.
We help our customers improve:
- customer experience and loyalty: you can retain your customer base and foster the loyalty of your customers by providing better customer service across all channels, more attractive offers, and with proactive service management that detects failures before the customer is affected
- time to market: we can help you reduce time to market with our solutions based on industry’s best tools provided by Tibco, HP, Microsoft and others
- operational efficiency and IT agility: assure the competitiveness of your organization by being agile, introducing best industry practices and automating the monitoring of business processes and IT
Driving Telecom Transformation with IT
ComTrade has a long and succesful track record in the telecommunications industry with experiences from mobile and fixed line operators to ISPs. In our project engagements we have delivered IT professional services, solutions and systems integration in the areas of:
- sales, CRM, and marketing
- integration across OSS/BSS
- OSS and IT service management
- VAS applications
Explore Our Offerings
CRM, Sales and Marketing Solutions
ComTrade solutions for CRM, sales and marketing help you improve customer service, manage the relationship with customers, quickly introduce new products and optimize the sales and marketing processes. More… |
OSS/BSS Integration
Integrating processes across OSS/BSS systems results in customer satisfaction and meeting your business needs. ComTrade helps operators to migrate their OSS/BSS landscape from legacy technologies into a service-oriented architecture. More… |
Infrastructure and Service Management
At ComTrade we have years of experience in helping operators build an integrated service management approach that results in customer satisfaction and retention. More… |
Professional Services
Our extensive experience in the telecom industry enables us to provide a variety of professional services that cover a wide range of engagement: from process management through custom application development to quality assurance and many others. More… |
Infrastructure and Platforms
ComTrade develops the next generation products for its key partners. Our solutions are based on the latest technologies and usage patterns, including virtual and cloud computing and storage environments. More… |
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